Return & Refund Policy
At StyleHut, customer satisfaction is important to us. We aim to provide products that match their descriptions and meet our quality standards.
Return Eligibility
Customers may request a return if:
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The product received is damaged or defective
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The wrong product was delivered
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The product received is significantly different from the product description
Return requests should be submitted within 7 days of receiving the order.
Conditions for Returns
To be eligible for a return:
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The product must be unused and in its original condition
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Original packaging should be retained where possible
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Product tags, accessories, and included items should be returned where applicable
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The customer must provide the order number
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Clear photos or videos may be requested to verify the issue
Products that have been used, damaged after delivery, altered, washed, or misused may not be eligible for return.
Non-Returnable Items
Certain products may not be eligible for return due to hygiene, safety, customization, or other applicable reasons. Such restrictions will be communicated where applicable.
Wrong or Damaged Product
If you receive a wrong or damaged product, please contact us as soon as possible with your order number and clear photos/videos of the product and packaging.
After reviewing the case, we will provide the appropriate resolution.
Refunds
If a return is approved, the refund will be processed according to the applicable payment method and our verification process.
For prepaid orders, refunds may be issued through the original payment method or another available method agreed upon with the customer.
For Cash on Delivery orders, the customer may be required to provide appropriate bank or payment details for an approved refund.
Return Shipping
If the return is due to an incorrect, defective, or damaged product confirmed by StyleHut, we may arrange or reimburse the applicable return shipping cost.
For other approved returns, return shipping charges may be the responsibility of the customer.
Order Cancellation
Customers may request cancellation before the order is dispatched. Once an order has been dispatched, cancellation may no longer be possible.
Contact Us
For return or refund requests, please contact us through the contact details available on our Contact Us page and provide your order number and relevant details.
Phone: 03024723896
Email: stylehutts@gmail.com
